Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we'll make it right.
30-Day Return Window
You have 30 days from the delivery date to return or exchange your items.
Return Conditions
- Items must be in original condition with all tags attached
- Items must be unworn, unwashed, and unused
- Original packaging should be included when possible
- Some items may be excluded from returns (see product page for details)
How to Return
1
Contact Us
Email us at returns@shopmart.com with your order number
2
Get Return Label
We'll send you a prepaid return shipping label
3
Ship Your Return
Package your items and drop off at any authorized location
4
Receive Refund
We'll process your refund within 5-7 business days
Questions?
If you have any questions about returns or exchanges, please don't hesitate to contact us.
Contact Support